FontAwesome forum bubbles missing

Discussion in 'Closed Reports' started by jflory7, Aug 26, 2015.

  1. jflory7

    jflory7 Customer

    Before submitting a bug report we usually recommend trying to replicate the problem on a default XenForo style(if applicable) to eliminate the possibility of it being a bug related to our styles.


    Website address (optional): crystalcraftmc.com
    Bug Report Details:
    Firstly, I would like to verify that I did not have this issue with the default XenForo style, and I tested both XenBase and Legendary, and had the same issue for both. It appears that all of my forum's FontAwesome "forum bubbles" on the forums page are missing, and I'm not sure how to fix it. Any advice?

    [​IMG]
     
  2. Russ

    Russ Designer

    Make sure to upload the new XenBase folder, new node icons from the new Font Awesome package.

    Also you can go back to the old font awesome icon:

    Style Properties -> Node Icons:

    change fa-commenting-o and fa-commenting to fa-square-o
     
  3. jflory7

    jflory7 Customer

    Strange, I definitely uploaded the entire XenBase folder. :( I just reuploading it again just in case, and no change. If I can avoid going back to the old one, I'll just try to stay current!
     
  4. Russ

    Russ Designer

    Could of been a cache issue, but the new icons appear to be working now!
     
    jflory7 likes this.
  5. jflory7

    jflory7 Customer

    Weird, guess it was a cache issue. Seems to be fixed now, thanks!
     
  6. jflory7

    jflory7 Customer

    Hmm, it is supposed to look like this, right? Just noticed my phone and site have different icons.
    [​IMG]
     
  7. Russ

    Russ Designer

    Can you check Style Properties -> [XB] Font Awesome,

    Are you using the CDN or the local method? Which ever your using can you switch to the oppose? Your screenshot is simple your browser rendering the icon in a different font completely.
     
  8. jflory7

    jflory7 Customer

    I've tried waiting this out to see what the issue is, and I can't figure it out. Of the people I've asked, they all see the normal bubbles. I seem to be the only person seeing the Chinese symbols. The setting was originally the CDN, but I tried the local files and no change.

    I deleted all of my cookies and cleared the cache for the site, I purged the CloudFlare cache, and still nothing. I don't even know this happening to only me. :(
     
  9. Russ

    Russ Designer

    Have you tried a new browser to see if it does it?

    Can you screenshot your Style Properties -> Node Icons screen which shows the fa-icon names?
     
  10. jflory7

    jflory7 Customer

    I had tried Chromium in the past and it didn't work, but interestingly enough, here's a series of different browsers:
    [​IMG]
    [​IMG]
    [​IMG]

    And here's the Node Icons settings:
    [​IMG]
     
  11. Russ

    Russ Designer

    Can you go to Appearance -> Template Modifications ->

    do a page search(ctrl-f usually) for:
    Awesome

    You have two font awesome calls, one 4.4.0 and one 4.3.0, the other browsers could be trying to call 4.3 causing the icons to not load.

    It could be from a variety of plugins, heck maybe even the admin center, you can just uncheck the template modification which adds the font awesome(let xenbase call it)
     
  12. jflory7

    jflory7 Customer

    Hah, that was it. As soon as I unchecked the FontAwesome container for AdminCenter, the icons immediately displayed correctly for me.
    [​IMG]

    [​IMG]
     
    Russ likes this.

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