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Tickets Guest attachments

Discussion in 'Suggestions' started by Alfa1, Dec 11, 2015.

  1. Alfa1

    Alfa1 Active Member

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    Often guests need to upload an attachment. A lot of our guest tickets in kayako have attachments.
    There are many instances in which this is essential functionality. Often in cases where people communicate in relation to denied registrations, deleted accounts or simply do not have any account.

    Xenforo does not allow guests to upload attachments.
     
  2. kontrabass

    kontrabass Member

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    Yeah, pretty essential IMO. Classic case is guest needing to attach a screenshot of an error or anomaly.
     
    aquarium, Alfa1 and NixFifty like this.

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