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Guest Tickets & Registration

Discussion in 'Suggestions' started by Alfa1, Jun 5, 2016.

  1. Alfa1

    Alfa1 Active Member

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    A lot of the tickets we get are by guests who have trouble with the registration process. It is already possible to allow guests to open tickets. But when they register there will be an account with the same email. The software should connect the ticket to the registered account.
     
    Freelancer and Dadparvar like this.
  2. NET

    NET New Member

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    Same here. Most of our issues are people who can't register . They need guest access so we can help them.
     
  3. BamaStangGuy

    BamaStangGuy Member

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    Watching this as guest support for password resets and login/register troubles are high on our list of incoming contact us emails.
     

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