Have paid for style but nothing..

Discussion in 'Pre-Sale Questions' started by Fayettemat, Aug 26, 2015.

  1. Fayettemat

    Fayettemat Member

    I've paid for the style (Fusion Gamer) using my Paypal account and got confirmation of this by Paypal, yet I don't have any confirmation from PixelExit or access to the theme. This worries me a great deal to be honest. Is this typical of styles ordered here or did something break between them and Paypal?
     
  2. Russ

    Russ Designer

    The license definitely isn't on your account currently. Nothing to worry about we wouldn't be in business if we scammed people for the past 3 years :).

    Please submit a support ticket with your paypal email and I can take a look.

    https://pixelexit.com/link-forums/new-ticket.81/
     
  3. Fayettemat

    Fayettemat Member

    I wasn't worried about being scammed! I was worried I had something break!
     
    Russ likes this.
  4. Russ

    Russ Designer

    Usually I'm the one to break things so no worries :D.
     
    Fayettemat likes this.

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