Solved Ticket Help Pages

[tfmore]

Hi Russ,
Before installing any Help Page addons, we wanted to confirm with you that Flat Awesome doesn't have the option to re-order the default XF Help Pages. Can't seem to find any how-to info on XF forum.

Thanks

 

[Russ]

Nope we don't control that on the style. Unfortunately with the XF help page setup I don't think there's a way for us to pull the new custom ones automatically.

So... you can add them manually by editing this template:

xb_nav_help

 

[tfmore]

Thanks Russ, but since editing the xb_nav_help Template didn't alter their order in any way, I should confirm we're talking about the same area. We'd like to change the stacking order of the links on the left hand side: domain.com/help/. Like bring Rules up to the first spot, etc.

 

[Russ]

Yep not the same thing my apologies. There's no order system in the style or XF, you'll need to adjust the links in this template:

help_wrapper

 

[tfmore]

Yes thats the one, thank you. I don't suppose there is a way to move a manually created Help page, above even the default options. Meaning, we created a new Rules Help page, but because the help_wrapper only allows for editing of the XF defaults, we're left with it remaining under the last default option....Terms.

 

[Russ]

To move the custom pages above the default ones, move the green portion above the red:

Or you could move the green box above what ever other link you want them showing above. This would move ALL your custom help links to the new position.

 

[tfmore]

Understood. Thank you Russ.

 

[tfmore]

Russ may I ask you 2 more questions right along these same lines please? I'll be happy to pay you, I'd just need a PP addy, or invoice of some sort.

1) Now that the stacking order of the items in the left sidebar is complete, we'd of course like the right side of the page (domain.com/help/) to match. We believe we're in the right area at help_index, and have tried placing the:

<xen:foreach loop="$pages" value="$page">
                        <li><a href="{xen:link help, $page}" class="{xen:if "{$selected} == {$page.page_name}", 'secondaryContent', 'primaryContent'}">{$page.title}</a></li>
                    </xen:foreach>

atop the first item, just like we did on help_wrapper, but to no avail. Is there a different format one must use to set our custom items at the top of this particular area?

2) In regard to the first page you mentioned, xb_nav_help. Which area is this connected to? Just want to make sure all the Help links are in the same order globally.

Thank you

 

[Russ]

In help_index, you'll need to move this portion:

<xen:foreach loop="$pages" value="$page">
     <dl>
       <dt><a href="{xen:link help, $page}">{$page.title}</a></dt>
       <dd>{$page.description}</dd>
     </dl>
   </xen:foreach>

Right below:

<div class="baseHtml">

Also my template edit earlier would change the Help Tab dropdown if the help tab is enabled (Style properties -> [xb] header and navigation

 

[tfmore]

Right above that snippet is: <xen:hook name="help_index_extra" />. Do you recommend we include that in the move, leave it, or delete it perhaps? Understood about the dropdown, thank you.

 

[Russ]

No that's still the bottom of the template, look for:

<div class="baseHtml">

It's towards the top, place the code I quoted in my previous post right below that div.

 

[tfmore]

Fully understand. Was just double checking to make sure that <xen:hook name="help_index_extra" /> snippet wasn't left behind, since it's right above the xen:foreach loop......

So <xen:hook name="help_index_extra" /> will now be the last line in that <div>, correct?

Thanks

 

[Russ]

Fully understand. Was just double checking to make sure that <xen:hook name="help_index_extra" /> snippet wasn't left behind, since it's right above the xen:foreach loop......

So <xen:hook name="help_index_extra" /> will now be the last line in that <div>, correct?

Thanks

Ya that's fine, they don't use the hook system anymore but kept it there in case developers decided to use them. They replaced hooks with the template modification system essentially allowing you to place code anywhere instead of only where hooks are located.

 

[tfmore]

Thanks again Russ. Everything is working perfect, and we're closer than ever to having things the way we envisioned. Talk soon.