Just Purchased Core

[BigPete7978]

I just purchased Core as well as the Brand Removal option, yet don't see the place to download the style. Any help is appreciated.

 

[Russ]

I just purchased Core as well as the Brand Removal option, yet don't see the place to download the style. Any help is appreciated.

Hey thanks for the purchase!

You can find the downloads in the "CUSTOMER" link up top:

 

[BigPete7978]

Resolved. Thanks Russ

 

[Jonathan]

Same thing here, when I click on the costumer tab, I still only see the "purchase" button when I bough Core and the branding removal. Any clue?

 

[BigPete7978]

You will have to have the purchase added to your account by one of the staff members. That's what they had to do with my purchase. Shouldn't take long.

 

[Russ]

Same thing here, when I click on the costumer tab, I still only see the "purchase" button when I bough Core and the branding removal. Any clue?

You should be good to go, we're having troubles at the moment

 

[Jonathan]

You should be good to go, we're having troubles at the moment

All good now, thank you

 

[McAtze]

I have the same problem ..
Can you take a look ??

 

[Russ]

I have the same problem ..
Can you take a look ??

Hey McAtze, can you open a ticket with us verifying your papyal transaction ID or email.

http://pixelexit.com/community/forums/tickets/

 

[Jack Brennan]

Same problem for me as well. So I've also opened a support ticket

Thanks.

 

[Russ]

Same problem for me as well. So I've also opened a support ticket

Thanks.

It's an on-going problem that will be fixed today .

 

[briansol]

I don't seem to have a customer tab at all....

following the above link takes me to an error page,
"No account upgrades can be purchased at this time. Please check back later."


last 3 of transaction = E8V

 

[briansol]

resolved.