Just Purchased Core

Discussion in 'Pre-Sale Questions' started by BigPete7978, Apr 7, 2013.

  1. BigPete7978

    BigPete7978 Customer

    I just purchased Core as well as the Brand Removal option, yet don't see the place to download the style. Any help is appreciated.
     
    Steve likes this.
  2. Russ

    Russ Designer


    Hey thanks for the purchase!

    You can find the downloads in the "CUSTOMER" link up top:

    http://www.pixelexit.com/community/account/upgrades
     
  3. BigPete7978

    BigPete7978 Customer

    Resolved. Thanks Russ
     
  4. Jonathan

    Jonathan Registered

    Same thing here, when I click on the costumer tab, I still only see the "purchase" button when I bough Core and the branding removal. Any clue?
     
  5. BigPete7978

    BigPete7978 Customer

    You will have to have the purchase added to your account by one of the staff members. That's what they had to do with my purchase. Shouldn't take long.
     
  6. Russ

    Russ Designer

    You should be good to go, we're having troubles at the moment :(
     
  7. Jonathan

    Jonathan Registered

    All good now, thank you :)
     
    Steve likes this.
  8. McAtze

    McAtze Member

    I have the same problem ..
    Can you take a look ??
     
  9. Russ

    Russ Designer

  10. Jack Brennan

    Jack Brennan Registered

    Same problem for me as well. So I've also opened a support ticket :)

    Thanks.
     
  11. Russ

    Russ Designer

    It's an on-going problem that will be fixed today :).
     
    McAtze likes this.
  12. briansol

    briansol Customer

    I don't seem to have a customer tab at all....

    following the above link takes me to an error page,
    "No account upgrades can be purchased at this time. Please check back later."


    last 3 of transaction = E8V
     
  13. briansol

    briansol Customer

    resolved.
     
    Russ likes this.

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