Just Purchased Core

Discussion in 'Pre-Sale Questions' started by BigPete7978, Apr 7, 2013.

  1. BigPete7978

    BigPete7978 Customer

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    I just purchased Core as well as the Brand Removal option, yet don't see the place to download the style. Any help is appreciated.
     
    Steve likes this.
  2. Russ

    Russ Designer

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    Hey thanks for the purchase!

    You can find the downloads in the "CUSTOMER" link up top:

    http://www.pixelexit.com/community/account/upgrades
     
  3. BigPete7978

    BigPete7978 Customer

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  4. Jonathan

    Jonathan New Member

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    Same thing here, when I click on the costumer tab, I still only see the "purchase" button when I bough Core and the branding removal. Any clue?
     
  5. BigPete7978

    BigPete7978 Customer

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    You will have to have the purchase added to your account by one of the staff members. That's what they had to do with my purchase. Shouldn't take long.
     
  6. Russ

    Russ Designer

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    You should be good to go, we're having troubles at the moment :(
     
  7. Jonathan

    Jonathan New Member

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    All good now, thank you :)
     
    Steve likes this.
  8. McAtze

    McAtze New Member

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    I have the same problem ..
    Can you take a look ??
     
  9. Russ

    Russ Designer

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  10. Jack Brennan

    Jack Brennan New Member

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    Same problem for me as well. So I've also opened a support ticket :)

    Thanks.
     
  11. Russ

    Russ Designer

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    It's an on-going problem that will be fixed today :).
     
    McAtze likes this.
  12. briansol

    briansol Customer

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    I don't seem to have a customer tab at all....

    following the above link takes me to an error page,
    "No account upgrades can be purchased at this time. Please check back later."


    last 3 of transaction = E8V
     
  13. briansol

    briansol Customer

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    resolved.
     
    Russ likes this.

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