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Tickets Move Tickets Inline

Discussion in 'Suggestions' started by Alfa1, Aug 18, 2016.

  1. Alfa1

    Alfa1 Active Member

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    It should be possible to move multiple tickets to a category.
    We get a large volume of tickets a day and often users just post their ticket in the first category. After this staff moves tickets to the correct category by using the inline tickets tool.
    It would be very useful if this would also be possible with this software, because going into each ticket to change the category is tedious when you have hundreds of tickets to look at.
     
    Dadparvar likes this.

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