Ticket system agent anti-collision system?

Discussion in 'Pre-Sale Questions' started by luiss, Jul 4, 2016.

  1. luiss

    luiss New Member

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    Hello, does the ticket system have this feature? so just one agent will reply instead of 2 or more at the same time?

    Thanks
     
  2. Russ

    Russ Designer

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    At the moment no, you can assign tickets to specific users to avoid multiple people trying to reply but nothing past that.
     
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  3. luiss

    luiss New Member

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    Alright. Do you plan to add the feature in future versions?
    Thank you
     
  4. Russ

    Russ Designer

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    I've posted it in our suggestions area for @NixFifty to take a look at :)
     
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  5. luiss

    luiss New Member

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    Excelent! It would be great if it becomes part of it.. Currently i'm looking for a forum software, im a former owner of IPB and currently i own WBB, but now i want to move and i was between Xenforo and IPB but now that a ticket system exist for xenforo i can see who is going to be the clear winner. This is essential for my consulting business. Thank you. i appreciate your help. Happy 4th of July!
     
    Alfa1, Soulzz and Russ like this.

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