Solved Ticket Tickets Addon

[tfmore]

Hello,
Just purchase and installed the Tickets system. Couple questions please:

1) Is there more Documentation, explaining the features in depth?
2) After a successful install, there is no Tickets tab to be seen. Where should we be looking exactly?
3) We wanted to have a Ticket system kinda replace the default contact. Is it possible to have the standard 'Contact' link bottom right, create a new Ticket when clicked. What I mean is... is it possible to link to the Ticket area, from posts, etc.?

Or am I so far off it's pitiful?

 

[tfmore]

Doh. Found the permissions. Please disregard questions 2 and 3, and replace them with question 1.5: Can non-members use the Ticket system?

Thank you

 

[tfmore]

Ticket revision, sry:

1) Is there more Documentation, explaining the features in depth?
2) Can you please instruct on how to remove the Branding, bottom left? That option is not available from our settings.

Thanks

 

[Russ]

I'm away for this weekend but I'll poke
@NixFifty to respond, he handles the tickets add-on.

 

[tfmore]

Great thanks. Enjoy your weekend.

 

[NixFifty]

Sorry, was also away this weekend.

1) Regarding documentation, it is something we're working on but generally if you're confused about something or need assistance, feel free to make a ticket and we can point you in the right direction or explain a feature to you.

2) Can you please instruct on how to remove the Branding, bottom left? That option is not available from our settings.

Admin Control Panel -> Appearance -> Template Modifications -> NixFifty: Tickets -> Find the associated 'footer' template modification item and uncheck the checkbox. That should get rid of it.

 

[tfmore]

Found it, thanks much. May I please ask you ...

1) In regard to FontAwesome loading, are 'Disabling' from the settings, and unticking from the template modifications, the same thing? We would like to completely disable it.

2) The styling. Is it recommend to do the styling via extra.css? Color of the priority blocks, etc.

Thank you

 

[tfmore]

..and I may well ask you about another Addon while we're here. What we're after is an Addon that could be best described as a very 'lite' version of a Link Directory, in that we need not a full blown system that allows folks to submit links etc. We would simply like to be able to have a small directory that we can personally add links to, and that has pagination ability. The ability to sort would be a bonus. I've dug but can't find an addon that can accomplish this. Do you currently have an Addon that can pull this off, for sale? If not, are you aware of something comparable that could be adjusted to perform in such a way? When I look at your PixelExit Products page: https://pixelexit.com/xenforo-styles/?order=updated , I feel like this type of set up would suffice. Off course the Product would instead be much smaller boxes containing only a name and link. With pagination at the bottom. Does this make sense?

 

[tfmore]

Found a solution, thanks.

Still curious about:
1) In regard to FontAwesome loading, are 'Disabling' from the settings, and unticking from the template modifications, the same thing? We would like to completely disable it.

2) The styling. Is it recommend to do the styling via extra.css? Color of the priority blocks, etc.

Thank you

 

[Steve]

1) In regard to FontAwesome loading, are 'Disabling' from the settings

Disabling in the options will disable it completely from loading.

2) The styling. Is it recommend to do the styling via extra.css? Color of the priority blocks, etc.

That would be fine.