Unable to purchase

Discussion in 'Pre-Sale Questions' started by liquidox, Apr 17, 2015.

  1. liquidox

    liquidox Registered

    Paypal claims there is an issue with the merchant's email address.

    Sup?
     
  2. Russ

    Russ Designer

    Hey, which style were you trying to purchase?
     
  3. liquidox

    liquidox Registered

    It happened on Zipped I think, but I doubt this would be related to a specific style, unless you use a different Paypal email for different styles :)
     
  4. Russ

    Russ Designer

    We do which is why I asked :). Can you send a manual payment to sales@pixelexit.com and I can add it to your account.

    $25 regular style
    $45 style with branding removal.
     
  5. liquidox

    liquidox Registered

    Oh haha, my bad!

    Sadly the delay put me back in "ponder on what theme to get" mode...
     
  6. Russ

    Russ Designer

    No worries :), let me know if you have any other questions, I'll see if I can answer them faster than my original 33 minute response time :D
     
  7. nome

    nome Customer

    Same problem here with Core.
    @Russ : Can you fix it so it'll be easier to purchase?
     
  8. Russ

    Russ Designer

    Can you try now? May need to clear your cart, and re-add.
     
  9. nome

    nome Customer

    How to do it?
    I don't have licences or orders...It wants me to spend another $20 on Premium Brand Free...
     
  10. Russ

    Russ Designer

    Did it come out of your paypal?
     
  11. nome

    nome Customer

    It could not because earlier paypal gave an error only, no charges there.
     
  12. Russ

    Russ Designer

  13. nome

    nome Customer

    Thanks, seems it went through.
     
    Russ likes this.

Let's work together on your next project

Contact us today to talk about how we can help you